We sent out a serious of questions to Uber Support, Uber Support Chicago, and Ben from Uber. We are waiting for those questions to be answered.
We launched the investigation because of a reader by the name Philip De Luca. He raised questions as to why Uber won't pay the $1,000.00 deductible that their passenger caused to his vehicle. They only offered him $750.00 leaving him to cover the rest. This may go to court if Uber refuses to answer or pay the deductible.
We also found out and are reaching out to Rahm Emanuel as he or a family member is a Uber backer which means Uber might be giving the City of Chicago kick backs and could be why riders are losing 20% of their fares.
Check back as this is on going.